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Onsite support
Make sure your printer maintenance partner is willing to travel to your premises whenever necessary to provide all the labour, parts and materials required to keep your printers operating effectively. An added bonus from any company serious about keeping your business would be the provision of loan machines should any repairs to your equipment not be possible on site. |
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Remote support
Savvy printer maintenance companies use remote support tools to help transform unplanned downtime into maximum uptime. These remote tools use early warning systems to identify potential performance issues before these become performance problems. |
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Cost-effective cartridge programmes
Be cautious about getting locked into service level agreements that insist you replace empty cartridges with brand new ones. A far more cost-effective approach is to use remanufactured cartridges. Reputable printer maintenance companies do more than just refill empty cartridges - they take them apart, replace any worn parts and then re-assemble and test them to ensure you retain the print quality you require. And they do all of this for less than the cost of a new cartridge. |
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Environmental awareness
Using remanufactured cartridges is not only cost-effective, it also means you’re playing a valuable role insofar as safeguarding the environment is concerned. Why? Because leading environmentally friendly cartridges can be remanufactured as many as eight or nine times. This significantly limits the amount of non-biodegradable “waste” products generated by your printer network. |
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Measurable return on investment
Partnering with a printer maintenance company that can ensure you maximum uptime by proactively troubleshooting on your printer network and save you money by using quality remanufactured cartridges is definitely going to leave a positive impression on your bottom line. |
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Technology driven
Your printer maintenance partner must be committed to stocking and supplying leading-edge, proven products to ensure that you get the best that today’s technology can offer. |
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Preventative Maintenance
Your supplier should make regular visits to your sites to perform diagnositcs on your system, adjust mechanical or electronic systems components as required and replace worn and defective parts. This preventative maintenance will ensure your printers perform effectively for longer. |
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Performance analysis
An ongoing running check on the performance of each and every one of your printers is the cornerstone of any effective maintenance programme. In addition, your printer maintenance partner must make sure your printers are optimally placed on the network, so that you have your peak performance machines positioned when they are most needed. |
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24-hour hardware call
Ever noticed how your printers always seem to start acting up at the worst possible time? This is why you need to have access to an-around-the-clock maintenance service. In addition, you should also insist on a guaranteed response time on every service call. |
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Free maintenance solutions
By identifying and correcting performance problems on your printer network, developing and implementing a regular maintenance schedule and using quality remanufactured cartridges, a reputable printer maintenance company should be able to shave between 30 and 40 percent off your current printer operations budget. The result? Your maintenance solution pays for itself!
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Bonsai
Electronics…..leading the way in hassle-free, cost-effective printer maintenance
solutions that help you keep your customers happy. Why?
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